Department: Administrative & Operations
Location: Aptos, CA | Employment Snapshot: Part-Time (15–25 Hours/Week)
The Role
You are the organized force that keeps a local business humming. You don’t just “answer phones”—you are the first impression of a high-end service brand and the tactical coordinator who ensures our field crews are exactly where they need to be. If you have a knack for turning a ringing phone into a scheduled appointment and a pile of receipts into a clean set of books, you belong at the center of our operations in Aptos.
About Adney Tree Service
Based right here in Aptos, CA, Adney Tree Service is a premier provider of professional tree care. We serve the greater Santa Cruz County area with a focus on safety, precision, and elite customer service. Unlike “splash and dash” outfits, we’ve built our reputation on community trust and deep expertise in professional arboriculture. We are a local team that values stability, clear communication, and professional pride.
Why This Role Matters
The Office Manager is the heartbeat of our growth. By managing the flow of inbound leads and keeping our financial records organized, you allow our arborists to focus on the canopy while you handle the core. Your efficiency in scheduling and bookkeeping directly impacts our ability to serve the Aptos community and scale our operations effectively.
Compensation & Incentives
- Hourly Range: $25.00 – $35.00 per hour (commensurate with experience)
- Schedule: 15–25 hours per week (flexible part-time shifts)
- Performance Incentives: Eligible for bonuses based on lead conversion accuracy and organizational milestones.
What We Offer
- Professional Environment: A stable, local office setting in Aptos.
- Growth Potential: Opportunities to increase hours or take on expanded operational leadership as the company grows.
- Modern Tools: Access to industry-leading CRM and bookkeeping software.
- Supportive Culture: Direct communication with ownership and a team that respects your expertise.
Who This Role Is Perfect For
This position is ideal for a detail-oriented professional who thrives on order. You are likely a “people person” who can handle a busy multi-line phone system with a smile, but you also have the analytical brain required to log receipts and manage books without missing a cent. You enjoy the autonomy of managing an office and take pride in being the “go-to” person for administrative solutions.
What You’ll Do (Responsibilities)
- Lead Management: Serve as the primary point of contact for inbound calls; qualify leads and schedule site visits for our estimators.
- CRM Administration: Accurately log all customer data and job details into our CRM software to ensure seamless communication between the office and the field.
- Financial Organization: Manage bookkeeping tasks, including organizing and logging receipts, tracking expenses, and preparing reports.
- General Administration: Maintain office supplies, manage correspondence, and perform various administrative tasks to support company leadership.
What Success Looks Like
- Zero Missed Leads: Every inbound inquiry is greeted professionally and logged immediately.
- Calendar Efficiency: Estimators and crews have optimized schedules with minimal downtime.
- Audit-Ready Books: Receipts and expenses are categorized and logged weekly with 100% accuracy.
What We’re Looking For
- Experience: Previous experience in an Office Manager or Administrative Assistant role (Home Services/Construction industry experience is a major plus).
- Technical Skills: Proficiency in CRM software and bookkeeping platforms (QuickBooks or similar).
- Communication: Exceptional verbal and written communication skills with a customer-first mindset.
- Reliability: A consistent track record of punctuality and meeting deadlines.
- Location: Must be able to work in person at our Aptos, CA location.
Apply Now to Join Aptos’s Top Tree Crew.
To apply, please submit your resume and a brief note detailing your experience with bookkeeping and CRM management. We look forward to meeting our next team member!
